Shipping Policy
At Myneedsoh, we aim to process and ship your order as quickly as possible.
Order Processing
Orders are normally processed and prepared for shipment within 1–2 business days after payment has been successfully received.
Orders placed on weekends or Canadian statutory holidays may be processed on the next business day.
Shipping Time
After your order has been shipped, the estimated transit time is generally 2–5 business days.
Shipping times are estimates and may vary depending on the destination, carrier service, weather conditions, holidays, or other circumstances beyond our control.
Shipping Carriers
Depending on the destination and availability, orders may be shipped using reputable carriers, including:
- UPS
- FedEx
- USPS
- Canada Post
- DHL
The carrier selected for your order may vary based on the shipping destination and fulfillment requirements.
Free Shipping
Orders with a merchandise total of CA$9.99 or more qualify for free standard shipping.
If the merchandise total is less than CA$9.99, applicable shipping charges will be displayed during checkout before the order is completed.
Order Tracking
When tracking information is available, it may be provided to the customer after the order has been shipped.
Customers are responsible for providing an accurate and complete shipping address during checkout. Myneedsoh is not responsible for delays or additional costs caused by incorrect or incomplete shipping information provided by the customer.
Shipping Delays
Although we work with established shipping carriers, delivery dates are estimates rather than guaranteed delivery dates. Delays may occasionally occur because of severe weather, carrier disruptions, holidays, customs procedures, or other circumstances outside our reasonable control.
If you have questions about your shipment, please contact us at [email protected]