Terms of Service

Welcome to Myneedsoh.

These Terms of Service govern your use of the Myneedsoh website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to comply with these Terms of Service.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other product information displayed on our website are accurate and current.

Product colours, packaging, appearance, or other visual characteristics may vary slightly from images displayed on the website.

Pricing

All product prices are displayed in Canadian dollars (CAD), unless otherwise stated.

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

Orders of CA$9.99 or more qualify for free standard shipping under our Shipping Policy.

Orders

When you place an order, you are submitting a request to purchase the selected products.

We reserve the right to refuse or cancel an order where necessary, including in circumstances involving inaccurate product information, inventory issues, suspected fraudulent activity, pricing errors, or other circumstances that prevent us from fulfilling the order.

If an order is cancelled after payment has been received, any applicable refund will be processed to the original payment method.

Shipping

Orders are generally processed within 1–2 business days and estimated transit time is generally 2–5 business days after shipment.

Please refer to our Shipping Policy for complete shipping information.

Returns and Refunds

Returns are accepted within 30 days of receiving an eligible product, subject to the conditions described in our Return & Refund Policy.

Customers must contact us before returning an item.

Contact Information

Myneedsoh Store
7 Rodney Road
Dartmouth, NS B2Y 3V3
Canada

Email: [email protected]